Privacy Policy

Last Updated: April 13, 2026

Property Management Pest and Termite Control Services LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your information.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, communicate with us, request services, or otherwise interact with us.

This Privacy Policy applies to information we collect through:

our website, https://mypropertypestcontrol.com/ (the “Website”);

email, phone, text message, and other electronic communications between you and us;

forms, scheduling tools, service requests, and other features made available through the Website; and

online and offline interactions related to our services.

By using our Website or providing information to us, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

A. Personal Information

Information that identifies, relates to, describes, or can reasonably be linked to you, such as:

name;

mailing address;

service address;

email address;

telephone number;

appointment details;

payment or transaction-related information, if applicable; and

any other information you provide when contacting us or requesting services.

B. Non-Personal Information

Information that does not directly identify you, such as general demographic or service-interest information.

C. Technical and Usage Information

When you use the Website, we may automatically collect certain information, including:

IP address;

browser type and version;

device type and operating system;

pages visited and time spent on the Website;

referral URLs;

approximate location based on IP address; and

other analytics and diagnostic data.

2. How We Collect Information

We may collect information in the following ways:

A. Directly From You

We collect information you voluntarily provide when you:

fill out a contact form;

request an estimate or service;

schedule an appointment;

call, email, or text us;

subscribe to updates;

respond to surveys or promotions; or

otherwise communicate with us.

B. Automatically

We and our service providers may automatically collect technical and usage information through cookies, pixels, log files, and similar technologies.

C. From Third Parties

We may receive information from third parties such as:

advertising and analytics providers;

scheduling or CRM platforms;

payment processors;

call tracking providers;

lead generation partners; and

other vendors that support our business operations.

3. How We Use Information

We may use your information to:

provide, schedule, and manage services;

respond to inquiries and customer service requests;

send appointment confirmations, reminders, service updates, and invoices;

communicate with you by phone, email, and text message;

improve the Website, services, and customer experience;

personalize content and advertising;

detect, prevent, and address fraud, abuse, or security issues;

maintain business records;

comply with legal obligations; and

enforce our terms, policies, and rights.

4. SMS/Text Messaging Privacy and Consent

If you provide your mobile phone number and opt in to receive text messages from us, this section applies.

A. What You Are Opting Into

By providing your mobile number and affirmatively opting in, you agree to receive text messages from Property Management Pest and Termite Control Services LLC related to your relationship with us, which may include:

appointment confirmations and reminders;

technician arrival updates;

service follow-ups;

account or billing notifications;

customer care messages; and

promotional or marketing messages, where you have separately consented to receive them.

Consent to receive text messages is not a condition of purchase.

B. How We Obtain Consent

We collect SMS consent only through lawful, affirmative methods, such as when you:

check an unchecked consent box on a website form;

submit a website form that clearly discloses SMS consent terms;

request text communications directly from us;

opt in verbally during a call where permitted and properly documented; or

initiate text messaging with us and confirm enrollment where applicable.

Your consent applies only to the specific messaging program, purpose, and business you agreed to hear from. CTIA guidance specifically states that opt-in should apply only to the specific campaign and sender for which it was obtained.

C. Message Frequency

Message frequency varies based on your interactions with us, your appointments, and your account activity. Recurring messages may be sent where you have opted in to receive them.

D. Message and Data Rates

Message and data rates may apply depending on your mobile carrier plan.

E. How to Opt Out

You may opt out of text messages at any time by replying:

STOP, END, CANCEL, UNSUBSCRIBE, or QUIT

You may also request to opt out by contacting us at:

Phone: +1 (480) 631-7772

Email: [email protected]

FCC rules clarify that consumers may revoke consent in any reasonable manner that clearly expresses a desire not to receive further robotexts, and revocation requests must be honored within a reasonable time not to exceed 10 business days.

F. Help Instructions

For assistance, reply HELP or contact us at:

Phone: +1 (480) 631-7772

Email: [email protected]

CTIA materials call for clear customer care contact information, opt-out instructions, message frequency disclosure, and fee disclosure as part of recurring messaging compliance.

G. No Sale or Sharing of SMS Opt-In Data

SMS opt-in data, consent records, and related mobile numbers will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

We may share mobile numbers and related messaging data only with vendors and service providers that help us deliver text messages, manage customer communications, support operations, or comply with law, and only as necessary for those purposes.

H. Consent Records

To document and honor your preferences, we may retain records related to SMS consent and opt-out activity, including:

the phone number provided;

date and time of consent;

method of consent;

the form, language, or source through which consent was obtained;

IP address or session data, where applicable; and

opt-out requests and suppression records.

CTIA guidance recommends retaining consent details such as timestamp, consent medium, capture of the experience used to obtain consent, campaign, IP address where applicable, and phone number.

5. Cookies and Tracking Technologies

We may use cookies, pixels, web beacons, and similar technologies to:

remember user preferences;

understand Website traffic and usage;

improve functionality and performance; and

support advertising and analytics efforts.

You may be able to disable cookies through your browser settings, but some parts of the Website may not function properly.

6. Third-Party Analytics and Advertising

We may use third-party tools and services to help analyze Website traffic, measure campaign performance, and provide advertising. These third parties may use cookies and similar technologies subject to their own privacy practices.

We do not control third-party technologies or privacy practices.

7. Disclosure of Information

We may disclose your information:

A. To Service Providers

We may share information with vendors and service providers that perform services for us, such as hosting, scheduling, payment processing, CRM support, analytics, advertising, customer communications, and SMS delivery.

B. For Business Transfers

We may disclose information as part of an actual or proposed merger, acquisition, financing, asset sale, reorganization, or similar business transaction.

C. For Legal, Safety, and Compliance Reasons

We may disclose information if required to do so by law or if we believe disclosure is necessary to:

comply with legal process or governmental requests;

enforce our agreements;

investigate fraud or security issues; or

protect the rights, property, and safety of our business, customers, or others.

D. With Your Direction or Consent

We may disclose information when you direct us to do so or otherwise consent.

E. No Sale of Personal Information

We do not sell your personal information.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

provide services;

maintain business and tax records;

comply with legal obligations;

resolve disputes;

enforce agreements; and

document communication preferences, including SMS opt-in and opt-out status.

We may retain limited suppression information after an opt-out request so we can honor your request and avoid sending future communications in error.

9. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Your Choices and Rights

Depending on where you live, you may have the right to request that we:

provide access to certain personal information we hold about you;

correct inaccurate information;

delete certain information;

provide information about categories of data collected, used, or disclosed; or

honor certain opt-out rights related to targeted advertising or similar activities, where applicable.

You may also:

opt out of marketing emails by using the unsubscribe mechanism in the email, where available;

opt out of text messages by replying STOP; and

disable cookies through your browser settings.

To exercise privacy rights, contact us using the information below.

11. Children’s Privacy

Our Website is not intended for children under 18 years of age, and we do not knowingly collect personal information from children

under 18. If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.

12. Third-Party Links

The Website may contain links to third-party websites or services. We are not responsible for the privacy, security, or content of those third parties. Your use of third-party sites is subject to their own terms and policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the “Last Updated” date.

14. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Property Pest Control
5649 E Baseline Rd
Mesa, AZ 85206
United States

Phone: +1 (480) 631-7772
Email: [email protected]